To keep your business running efficiently, your staff needs to concentrate on their work while a trained IT professional solves the technology issues. That’s why we offer a friendly, dependable, 24x7x365 helpdesk for your employees. TITAN also works in conjunction with your in-house IT staff, so they have the time to get their tasks completed. With TITAN, you get all the IT support you need for one affordable flat rate that can fit into your budget.
TITAN desktop and user care support includes but is not limited to:
- Security patching
- Managed anti-virus
- Remote PC troubleshooting through screen sharing
- On-site visits to your office for software and hardware repair
- PC pick-up, service, and delivery with a quick turnaround time
- Interface with your software vendors